7 Practices to Handle Debt Collectors GlasgowLaunched in 2006, Group is a UK-based bank management, recoveries management, and business process outsourcing firm operating in the B2C markets together in Glasgow and Stratford-upon-Avon. Its focus is on recognizing its clients' needs and providing innovative solutions which help assemble triumph both for them and to their own customers.
Widely considered a leader in regards to innovation and the use of new technology has established itself as a market leader when maintaining its independence from bigger less agile competitors. Since the businesses launch back into 2008 and its team have won a number of high profile business awards includingthe best utilization of technology for itself service customer portal WeWantToSayYes.co.uk and in 2016 for its own voice recognition dialler platform, as well as being recognised for advanced use of technology is thus far the only DCA to have won both best customer and finest commercial DCA.
When you operate with nothing is taken for granted, we have some time to get to understand you and your customers, the strategy we invent for you is specific to your business requirements and evolves together with our venture.
Customer focussed, has always worked with the belief that regardless of the present situation a customer finds themselves dealing with, they can be and will always remain a valued customer of their customers, this ethos ensures that works with its clients across a selection of debt forms and era. As well as working with clients on late arrears and elderly debt accounts also works with lots of clients at very early stage arrears, often in a white label capacity representing and carrying the name of some of the UK's biggest names.
Investing in our clients, we're a professional services business working to a very significant set of criteria that are governed by the Financial Conduct Authority, and also as member of the highly recognized Credit Services Association we are committed to ensuring that all our people work to the highest of standards. Training and Development play a key part in the lives of employees at all levels, Coaching does not finish once induction is finished but is ever present throughout the working environment.
Quality assurance plays a key role in all we do at; QA touches all parts of our enterprise and is covered Fair Debt Collection Practices Act MontanaLawHelp.org Free legal ... click for more with our three line of defence and backed up via our very own internal audit team and different compliance functions.
Groups senior management staff is made up of some of the very experienced and well regarded professionals in the market, with over a 150 years joint experience in the world of financials.